Recent content by cgibson

One of my clients is having a similar problem. For the past 3 days he has not received any email. He can send it but he gets an error when it tries to receive mail. I created a ticket about 5 hours ago but have not received a response yet. The ticket number is 33670. Chris

I had this problem this morning but it went away. Just recently it started doing it again and I wasn't even able to check it via webmail. It just said "invalid username or password" every time. I logged into CP and once I changed my password I stopped receiving the Outlook errors. Was this a...

Was my database one of those not included in the zip file? Ticket No: 7299

I know you guys were downgrading mssql early this morning but I am still unable to connect to the sql server at the new ip address. The error message is "SQL Server does not exist or access is denied"

Does anyone know how long it normally take for a new custom A record created in H-SPHERE to propagate to the 2 nameservers?

I recently posted a thread about this same problem and was finally told that it should work fine. Three days later and I am experiencing the same problem... When I try to browse to http://cp.clgsoftware.com:8080/psoft/servlet/psoft.hsphere.CP it says "Page cannot be displayed". My username is...

Connecting To mail.clgsoftware.com...Could not open connection to the host, on port 25: Connect failed

I can receive email but I cannot send it. The error message is "Unable to connect to the outgoing mail server (SMTP).". It worked fine several days ago and I don't remember changing any of the settings. Does the SMTP server require authentication?

clgsoftware

I can log into http://cp.m****here.biz:8080 but when I click on the login button for my administrative account the new window (http://cp.clgsoftware.com:8080/psoft/servlet/psoft.hsphere.CP) cannot be displayed. I tried submitting a ticket within HSphere but when I click submit on the "Make a...