Recent content by Inka

  1. Inka

    SQL Server 2005 + PHP

    Thank you a lot for your answers. I think my doubts were clarified, but let me summarize my situation together with the information you gave me A new customer of me needs SQL Server 2005 DBs and PHP running as ISAPI. Since he is a new customer, the account I will create for him will be...
  2. Inka

    SQL Server 2005 + PHP

    By "anyone" you mean any account created under my hsphere reseller, or any reseller? Other of my customers have SQL 2000 DBs in other servers, but I want SQL 2005 for a new customer. In this last case is it free? I did not understand: "outside hsphere". Please clarify I guess this is...
  3. Inka

    SQL Server 2005 + PHP

    What are the tweaks you did to make PHP available as ISAPI on the new cluster?
  4. Inka

    SQL Server 2005 + PHP

    Hi Stephen, Do I have SQL 2005 available for my customers with my current reseller accountS? Thanks
  5. Inka

    SQL Server 2005 + PHP

    Hello, I am an existing HSPHERE reseller On your reseller webpage: http://www.jodohost.com/reseller.asp It is stated that MS SQL 2005 is provided and the plans have unlimited DBs available. Is this correct? Somebody at the chat told me I have to pay extra, because of a link of 2004...
  6. Inka

    Cerberus Helpdesk Delays

    I am having this problem too, the guy in the chat (Manish) told me to resend the ticket since the original does not show up after 1 hour approx. Why don't you switch to a different support platform? I have been seen that a lot of providers are using Kayako which not only has the ticket system...
  7. Inka

    Moving from a Mail Plan to a Windows Plan

    Hello, I created an account with a email plan but now the customer wants to upgrade to a Windows plan. How can I do this? Even when I group the plan with Windows Plans i receive this error: "No compatible plans available." Can you please give me a solution to this? I do not need the...
  8. Inka

    Language of Sign up links

    Hello, How can I make the sign up screen of a specific plan to show in a specific language? For example, this is a sign up link: http://cp.mydom.biz/psoft/servlet/psoft.hsphere.CP?action=signup&plan_id=111111&signup=yes&template_name=signup/begin.html What should I add to the query...
  9. Inka

    Cerberus stops picking up support emails again!!!

    Ok, some hours after you fixed this: 1) I still do not see my ticket (ie got lost), 2) I opened a new ticket which (at last) appeared in Cerberus, and 3) it has been unanswered for 3 hours (ITY-50900-403) Please check!
  10. Inka

    Cerberus stops picking up support emails again!!!

    So, it means that the tickets we submitted got lost??
  11. Inka

    Accounts Migration

    tickets are just showing up in cerberus after 1 hour I think
  12. Inka

    Accounts Migration

    I sent an email to [email protected] with the meaning of XXXX, AA.BB.CC, etc Please do not put the real information in this forum since it gets indexed by google
  13. Inka

    Accounts Migration

    seems that cerberus is not workng, I am trying to update a ticket, open a new ticket and send email to resellersupport@jodo and nothing works! Here is my problem: -------------- See ticket EJN-46021-614 for reference -------------- Another problem! The SQL Server URLs are not working...
  14. Inka

    Anonymous support

    Sorry for reviving an old topic but I am still not convinced that I got the idea. I want to offer the anonymous support for some of my customers but not for all of them. So, say I have a Lite Host reseller plan where I have 4 customers (4 active accounts). If I want to offer anon support...
  15. Inka

    DB Reporting in ASP.NET

    US$5 for 50 Mb per Month or per Year?
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