Recent content by MidWest

If I use outlook professional 2003 to download my email messages instead of using the web mail program from the control panel, do the messages automatically get deleted after I download them with outlook? I only want to use outlook for my messages and I don't want them taking up space on my...

and another 1.5 hours go by....

Support Staff... Original Ticket Submitted: 12/8/2006 11:25 PM Shows up in ticket history: 12/9/2006 1:31 AM (hours later) Current time: 12/09/2009 2:26 PM (15 hours later...) Issue still NOT resolved... I dont understand what I need to do and everytime I go into LiveChat I am told to...

http://support.jodohost.com/showthread.php?t=8917 Please tell me when this will be fixed. This is annoying to wait for so many hours when you need something fixed.

I have asked on a thread before to have an issue fixed. My tickets still are taking several hours from the time I make them to even show up on the ticket list, and then at least another hour to be answered. I was told a few weeks ago that they werre looking into this issue and still its not...

I dont know I take another backup just now and it gave me a download link. All the files were there. If it happens again I will make a ticket, and I left the failed backup in my CP. I won't delete it just incase you need it.

I am wondering why when I take a domain backup from the CP do I get a message saying "backup failed". Why would a backup fail? Is there a maximum size the backup can be, or what else is going wrong?

Hi. I am only allowed to use MySQL Administrator. When I contact tech support they have no problem backing up my database with Administrator, but when I do it from this end I get that error message. And none of them can tell me what the error means, or what I can fix so I have no way to backup...

Thanks. Because its supposed to take an hour for ticket response and now it takes at least two hours for me. My tickets take at least an hour to show up and then another hour for support to get back to me. 8o

Can someone PLEASE! help me I am still not working. I made several tickets but I still can't get the problem resolved. I don't know what I am doing wrong. I have to use MySQL Administrator program. Its the only program I can use. I tried all the solutions. I tried making a normal backup...

I don't use my email address to send tickets, I use the website from the CP...

It's doing in on the reply too. I tried to provide a screen shot, 30 minuets ago. Updated the ticket with the shot, and its still not showing up the new reply on my ticket. Weird. I wonder if this is just my account.

Hi, I sent the ticket from the Windows account. I contact Live Support and he checked the queue, and as soon as he did, the ticket poped up. I created the ticket at 11am and it just showed up at 1:45pm. I have this ticket fixed now but my last three tickets have taken a very long time to show up.

Cool. I was just wondering. I have had good expierence with JodoHost so far.

I am sorry I have been a pain in the butt, I have just started a new website and its hard to get going. Then I have to move to Linux and then back to Windows server because of a client that can't make up their mind. The support ticket system is really slow, being it takes over an hour for my...