Recent content by Nidhi

  1. N

    CP is down

    Control Panel is up now.
  2. N

    CP is down

    This task is taking time more than expected. It should be up within next 15 minutes.
  3. N

    CP is down

    We took CP off for 20 minutes to fix an issue with hsphere DB.
  4. N

    please help me.. mail sending problem

    Live chat is not closed, it is working. Please provide us ticket no to investigate and fix your issue.
  5. N

    CFX_IMAGE_MX custom tag on WINCF & WINCF2.

    CFX custom tag "CFX_IMAGE_MX" is now installed on wincf.
  6. N

    Help with subsribing to mailing list from web

    Get confirmed if you have selected option "Posts from addresses other than moderators are rejected". If Yes then subscribers wont receive mails sent by other than moderators.
  7. N

    Full Text Search in Mssql

    Yes, Full-text Search is installed on MSSQL server and you can use Full-text indexing service.
  8. N

    Mail3 not responding

    Everything on Mail3 is back now and all services are running fine.
  9. N

    Mail3 not responding

    Mail3 is not working at the moment, we are working to make it up.
  10. N

    Software versions

    This can be done through hosting providers only (not through reseller CP). If you want to change physical server for any of your account, then open a ticket with account details, and we will make it possible.
  11. N

    Multilanguage panel?

    Yes, we do provide multilanguage support under H-sphere and Webmail panels. Mails servers are on Linux and they have antivirus & antispam installed. We are providing different mail clients like SQWebMail, Horde, Squirrelmail on qmail server. What do you mean by "users" here, if it is no...
  12. N

    Software versions

    If it is Windows to Windows OR Linux to Linux move, then this can be done through control panel and there will be no downtime for any site/service. But if it is windows to linux or linux to windows, then the only way for move is deletion of current account and then recreation of the same under...
  13. N

    New :) How to Create User

    This is correct that you will see all accounts (created under your reseller account) under Admin CP, but this is just to manage those accounts from this CP. To manage FTP, web, mail services for an account, you need to get logged into that account (which is your customer's account). You can...
  14. N

    Upload limit.

    Default PHP upload limit on Linux server is 2MB. But you can increase it by setting up "upload_max_filesize" and "post_max_size" directives in your .htaccess file.
  15. N

    Trying to understand SPF

    Please open a support ticket with details like your service domain, email id, and bounce message. To submit a ticket use http://resellerdesk.jodohost.com/support/ or drop a mail at resellerdesk @ jodohost.com
See more
Back
Top