Cannot create Helpdesk ticket

olley

Guppy
I tried:
  • Usinghttp://helpdesk.jodohost.com/
  • Sending e-mail totechsupport @ jodohost
  • Sending e-mail to customersupport @ jodohost
The result is always the same: I get an automated response that my e-mail address is not recognized. However, my e-mail is the same everywhere and it has not been changed for years.
 
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