MetaSkinny
Perch
I have been with JodoHost for two years. I have found your services to be top-notch.
However, today I have been frustrated with your support regarding ticket ID BDP-68308-322.
The ticket was opened in an effort to see if JodoHost could install a script for me via Shell access which I do not have.
My feeling is this request was not addressed properly. Others have complained about a lack of communication. I'm not sure if that is the case here, but I have no other explanation.
I indicated in the ticket that I will be seeking help with another host provider, and I will do that.
I don't care to get in a prove-the-customer-wrong back-and-forth with JodoHost regarding this complaint, which seems to be the tendency when addressing other similar complaints.
I will simply state that I will keep my account open with JodoHost until the day I feel I can find the same top-notch service, but with better support, elsewhere.
Thanks
However, today I have been frustrated with your support regarding ticket ID BDP-68308-322.
The ticket was opened in an effort to see if JodoHost could install a script for me via Shell access which I do not have.
My feeling is this request was not addressed properly. Others have complained about a lack of communication. I'm not sure if that is the case here, but I have no other explanation.
I indicated in the ticket that I will be seeking help with another host provider, and I will do that.
I don't care to get in a prove-the-customer-wrong back-and-forth with JodoHost regarding this complaint, which seems to be the tendency when addressing other similar complaints.
I will simply state that I will keep my account open with JodoHost until the day I feel I can find the same top-notch service, but with better support, elsewhere.
Thanks