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So to revoke my original 'free' certificate now costs $25, and I can't get another one unless I do that, so that the CSR support sent me 'might' work. ... (cut everything else I was gonna say)

Thanks, PM'd to Pratik on his request. There was some talk long ago of having a customer-updated wiki for these kinds of things, since the hsphere instructions are often poor or features mentioned are not enabled. It would still be a good idea...

So, got a dedicated IP- needed support for that. Generated a certificate at startssl, and of course hsphere then declares an internal error when I try to install it. Support says it's invalid (though hsphere can't even generate its own temporary certificate without an error.) Tried generating...

I can see why JH might have their hands tied in this instance, but I'm registering my displeasure with the removal of still-advertised features of the plan I pay for, and the other arbitrary changes in contracts, such as monthly charges for an FTP username. Even if free certificates work...

Re: the previous announcement that shared ssl was to be temporarily suspended, how long is temporary going to be? Bearing in mind that the only alternative to this is to use up more IPs and pay for a number of certificates, I would think this is a priority. I have a Roundcube setup that uses...

You can add .html to the PHP executable filetypes (under Web Service/PHP in the CP.) If it's registered there you can't also register it as an SSI extension.

In my reseller admin control panel, under E.Manager/DNS Manager/View Zone Instant Aliases, the 'Custom DNS records for DNS zone .....net' shown the old IPs for all the gw-mail servers except gw-mail5.

Go to Email in the control panel. You should see an option under Mail Service to turn on SPF. Not sure if it's enabled in all accounts, but it seems worthwhile to enable 'Mail Domain Keys Manager' too, especially if you use Yahoo, Hotmail, or any associated ISPs (in the US, anyhow.) If you...

On q1, my forwarded addresses seem to be working okay. As I understand it, if email for particular domains starts coming from a new IP it is treated with suspicion by the likes of Gmail. Enabling SPF for the domain might help. You could try forwarding to another JH mailbox to check if it's...

Never mind, I changed the nameserver IPs and the change was very quick... sites are back. JH is in the spam whitelist for my contact address... I get the support tickets just fine, for one thing. For some reason, it just doesn't always work. Now get some sleep :-)

Mine went to spam, too. :-( Is it a good idea to change the nameservers for those domains I have control over to the m****here.biz nameservers? Could that resolve the sites quicker?

All my reseller aliases are missing, including all mysql aliases, bringing a dozen sites down. Sites were working earlier and are now completely gone. My nameserver aliases for ns1 and ns2 are not resolving at all, bringing many more sites down. tracert says 'Unable to resolve target system...

Seems the currency had mysteriously changed to 'Afghani', but I haven't altered any settings there myself for years, so maybe mine isn't the only one. I was able to change it back. The setting is explained in...

All my reseller accounts are showing prices in ¤ instead of $, leading Paypal to respond that "This recipient does not accept payments denominated in XXX. " This happens whether the email links are used or paid through the user control panel. Anyone else having this problem?

On mail3... mail3.m****here.biz works on 587, no connection security, insecure password. (It says Starttls is not available for connection) On 465, with SSL and encrypted password, it shows the spamhaus message. But, mail3.myreselleralias.net DOES work on 465, with SSL/TLS and...

Yes, still happening.

I'm having this problem with my mail3 account now, as well, which was working yesterday. So right now I don't have any outgoing mail with JH, which is a little embarrassing for a reseller, to say the least. If I can't even provide clients with outgoing mail, I can't sell this service.

Stephen, I'm on a different IP, but I'm also having this problem now on mail9. I'm using port 465 and authenticating using the same settings I've used for years, but it doesn't work on 587 either. I can send mail using the same settings using mail3 m****here.biz servers, through my ISP, through...

I found lately that I have to explicitly specify port 587 in ASP code for SMTP mail. Otherwise, the script would take much longer and sometimes time out.

I didn't change my Value reseller plan, but I'm being told any new sub-ftp accounts on even Linux plans are now chargeable. And surely this is all wrong, in any case. How does a sub-ftp account cost a new licence? It's just a login, and doesn't give any privileges apart from restricting which...