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The issue is completely resolved now with some upstream changes in how the BGP is working and seeing all routes working in all places like it should. We will have a scheduled maintenance period in the future to make some corresponding changes on our side to increase resiliency and prevent such...

Maintenance completed server is up and running now.

Shutting down the system to make the necessary changes.

We shall be doing a quick Maintenance on Win13 to increase the RAM and some system changes for memory, The server will be down for 5 min.

The best place to start to look for is the number of visits for a particular page on your website in awstas or webalizer. Also check logs to see if there is lot of request from a particular IP. Also please open a ticket with us with the domain name in question and we can also check it out for...

We shall be doing updates on all Linux based servers on both clusters for web, mail, ns, mysql across the board. The servers will be down for a min or two for the reboot to happen. We shall post here when we start doing that. Starting Time for updates:- 00:30 am Saturday, 5th Nov 2016 CST

the server is now up and running.

Most of the permissons issues have been resolved, But We are checking it so that the issue is not left out. Will make the server live soon.

There's an issue with the permissions and network on the web3 server and we're working on getting it live again ASAP but likely looking at 2-3 hours time.

All servers are now up and running

All servers are now up and running.

There seems to be switch issue and we are working to swap/fix the matter

There seems to be switch issue and we are working to swap/fix the matter

we have found one of major attack sources and got major attack blocked, we shall still keep a watch on this for few hrs also we are working to apply it across Network

Please check it out now and let me know if you still get that or not. I have made the changes to myhsphere.biz. So please let us know and if anything i can check further.

It seems Manoj did reply to you on the ticket, so please do hope on live chat anytime so we can do this for you.

win40 is seeing some sporadic high packet loss, we are looking into it.

We are working on getting a new Support system. We are in testing phase of this and will soon get a new one.

Chat support is not available for some time as there is issue with IP restrictions. We shall be back online as soon as possible.

We shall be doing maintenance of CP server on Saturday 16th April 2016 starting from 1:00 AM CT. There will be outage for 2 - 3 hrs. During this period CP will not be available.