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Cl2-Win2, Win3, Win5, Win7, Win8 are UP now. We are still working on rest servers

cl2 web3 cl2 web11 cl2 web10 cl2 web9 are not responding. We are looking into it

cl1 web7 cl1 web4 cl1 web8 cl1 web5 cl1 web3 cl1 web14 are not responding. We are looking into it

Dear Customers, Since last report, our Linux based services i.e. DNS, Web and Mail are running unimpacted. We continue to work on restoring service for our Windows machines. As of Tuesday morning, 20% of our Windows fleet has been restored. If your server is online, it has been recovered...

We are still working to restore VMs from backups, it’s a slow process and the entire team is running on very few hours of sleep, but we are working as hard as we can. We also have hired a Cyber Security firm to try to help us recover encrypted files. They are advising us and assisting our team

JodoHost “.waiting ransomware” Incident Report (July 10th, 2020) Dear Customers, As reported in our incident report dated June 10th, some of our Windows nodes were hacked on Tuesday July 7th, 2020 at 4:10am CST with ransomware As part of our recovery plan, we’ve created a secure backup...

Dear Customers, On Tuesday July 7th, 2020 4:10am CST one of our VPS customers contacted us on LiveChat complaining that their disk was out of space and they were not able RDP. Upon our investigation we found that the node on which this VPS resides has been hacked with a message saying...

We have many nodes affected with ransomware hack. We have shut down our network. We are working with our DC. All our team is currently busy working on this issue. We will update here on any progress made soon. Kind Regards, JodoHost Team

Hard-disks of the server have some issues. Due to Covid-19 situation, it may take us several hours before we could find out what all options we have to make server usable again.

Server is up and running fine now

Cl1-Web14 is not responding. We are looking into it

We have solved so many of our problems in life since our childhood and have capacity to solve many of them.

DC tech guys are still working on it.

DC tech guys are still working on it

Cl2 Web1, Cl2 Web5 Cl2 Mail1 CL2 Mail2 Cl2 Mail4 Cl2 MYSQL SD1 NS1.Gohsphere.com are not responding . We are looking into it.

Server is up and started responding.

Cl1-Web18 is not responding over network at the moment.We are checking it and will post an update soon.

Please use https://cp.myhsphere.biz/ to login into your reseller control . If you face any issue, Please contact us on Live Chat from JodoHost.com

Maintenance has already been completed. There was only impact to mail filtering and Plesk Windows servers, everything else was able to stay online fully without reboot required.

Issue has been taken care now. However we are still monitoring it