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  1. dman

    Web 10 Sites up and down for several days

    One more thing... I set up a custom 500 error page on the live site but when the sites are down, no error page is displayed... the site basically hangs and provides no response. If the issue is with the FastCGI should I get a 500 error response? Thanks!
  2. dman

    Web 10 Sites up and down for several days

    Hey Stephen, Thanks for the reply! Sounds like isolation mode is a positive change. The fact though is that one of these sites is live and the other is in development and only accessible via the "Instant access domain alias". When one of these sites is unresponsive, both are unresponsive. If...
  3. dman

    Web 10 Sites up and down for several days

    I'm still seeing multiple outages daily on WEB 10. I've submitted tickets (AHW-33854-987) but there is still no resolution and the support staff doesn't seem to know what is going on with this server. The sites on this server go down for 15-60 minutes multiple times a day. Will this ever end...
  4. dman

    going round in circles AGAIN :-(

    Hey mtm81, I had these issues some time back and have since migrated all web forms to use CDOSYS. It is much more reliable than the localhost because they are frequently blocked for spam and older ASP components may not be updated anymore. If you are using ASP Classic, you could use the...
  5. dman

    Web 10 Sites up and down for several days

    Web 10 still seems to be experiencing periodic outages every day. It was down for a total of two hours today, 1 hour yesterday and 2 hours the day before. Every time I submit a ticket I just get a response that it is back online now but no details are provided and the issues continue. I've got a...
  6. dman

    Web 10 Down

    Hello, Web 10 appears to be down again as both my sites on this server are offline for the last hour. Submitted a ticket as well. Any updates about what is going on with this server? Thanks!
  7. dman

    Web 10 Sites up and down for several days

    Hey Tanmaya, The web site monitor checks the home page only for www.abetterxxx.com. I have also had the site open in a browser and none of the pages will load when this issue is occurring so I don't believe it is page specific either. The home page is a little heavy at 300kb+ with JQuery...
  8. dman

    Web 10 Sites up and down for several days

    Hi Tanmaya, Ok, hopefully the changes have helped... I do have a ticket about it with the specific domains effected, ticket # AHW-33854-987.This is also occurring on more than one domain so I'd be surprised if it was domain or web site specific issues. I do have error logs turned on and...
  9. dman

    Web 10 Sites up and down for several days

    ...and the site just went down again... that's twice in the last hour. Hope a fix comes soon. Showing a 95.191 Uptime % currently...
  10. dman

    Web 10 Sites up and down for several days

    Glad to help! I'm using BinaryCanary mostly due to price and the feature set. The others I looked at were expensive for some notifications and either didn't have or charged more for content monitoring. I'm not sure about mobile app support though and not sure I really need it. It just sends me...
  11. dman

    Web 10 Sites up and down for several days

    I totally understand, I was under the weather for a month and a half this summer. Hope you feel better soon. When you can, please let me know an ETA for a fix or if I need to consider other options like moving to another server that doesn't have this issue. For the latter, It would be a...
  12. dman

    Web 10 Sites up and down for several days

    Hey Stephen, So any idea when this will stop? Below is a log of the monitors from the last 24 + hours: 09/08/2011 08:01 AM (PDT) 20 min(s) 09/08/2011 05:47 AM (PDT) 1 min(s) 09/08/2011 04:13 AM (PDT) 5 min(s) 09/08/2011 01:48 AM (PDT) 18 min(s) 09/08/2011 01:07 AM (PDT) 3 min(s)...
  13. dman

    Web 10 Sites up and down for several days

    Bunchadogs - I use Pingdom.com, Binarycanary.com, and others. That particular log is from Binarycanary.com's report feature. I cleaned it up a little but they have very affordable services and great functionality including content monitoring.
  14. dman

    Web 10 Sites up and down for several days

    Hey Stephen, I have a development site on this server using a instant access domain alias as well and it is effected each time the live site fails. So it isn't just one site. The live site has gone down 7 time today for 3-15 minute intervals according to my monitor that checks the site every...
  15. dman

    Web 10 Sites up and down for several days

    Little more info... One of this sites had issues with IP address usage instead of host name for a DB but that was resolved several weeks ago and I can't find any Ip references in the code. The one site with a monitor shows the following since 9/4/2011: 09/07/2011 01:04 AM (PDT) 13 min(s)...
  16. dman

    Web 10 Sites up and down for several days

    I'm having issues with all my sites on web 10. They have been going up and down for 5-45 minutes at a time 10-12 times for the last 48 hours. I have a monitor that tells me if the site goes down and then I've checked it manually on various connections and it is unresponsive. I've been working...
  17. dman

    PHP Mailer - DOUBLE CHECK

    OK, I think I found the issue with my php Mailer script. Not sure why, probably lazy copy and paste from some old code but the script contained both of the following: $mail->IsSendmail(); $mail->IsSMTP(); I think I had issues with IsSMTP previously so I tried and used IsSendMail. This was...
  18. dman

    Forms Not Working on any website we own

    Did you find the fix for your issue? Are you using PHP? I'm having similar issues since 7/29 on one of my client's sites. Thanks!
  19. dman

    PHP Mailer - DOUBLE CHECK

    The senior admins are working on this but I'm flummoxed as to where the e-mails are going and some other issues uncovered while troubleshooting the PHP mailer issue. When the form is submitted the PHP malier v5.1 script returns "Mail Sent". I tried removing all the SMTP settings and setting...
  20. dman

    PHP Mailer - DOUBLE CHECK

    Thanks for the reply Stephen. Really weird, I assumed the 587 port would fix the issue but no emails are coming thru and no errors are returned by the program. Any way to track these emails down or troubleshoot further? I put a ticket in with more details as well, #AFS-81333-251. Thanks!
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