We have received notification from our upstream about an upcoming network maintenance.
Purpose: Upgrade of their network infrastructure.
We would like to inform our customers that we are aware of it, and already evaluating its impact across our product line.
We are also in sync with...
An upstream maintenance can cause service impact for up to 15 minutes. We apologize for delayed notice.
Maintenance and reboots of routers is being...
Control panel inaccessible over network. We are looking into the issue and will post an update soon.
We will be performing a pending maintenance of our Hsphere control panel - starting Sunday, 23 September 2012, 23:30 PM
Service(s) affected -...
Some clients have reported issue in accessing support helpdesk web. We are already looking into the issue and will post an update soon.
web5 needs a quick maintenance to resolve an issue seen during peak hours. This will need a reboot. Expected downtime is 10 mins.
We apologize for...
To resolve a system issue on web14, we need to issue a reboot. This can't be delayed, and is being done right now.
We apologize for the timing of...
We need to do an urgent maintenance on mail4. Mail services off this mail server may be unavailable for up to 10 minutes.
We will be shutting down control panel for a few minutes in about 15 mins from now to do a quick maintenance.
webmail server is being migrated at the moment. Roundcube webmail option will continue to be available for now.
mysql6 is not responding We have a tech enroute to DC and will post an update soon.
Due to a hardware node level storage issue, we will be doing a maintenance on mail7. Projected downtime is 25-45 minutes.
IP migration of control panel will be done tonight. This may cause downtime of up to 6 hours. Old IP address of control panel will be available for...
Control panel is being stopped for urgent maintenance. ETA is 30 mins.
web14 is responding slow over network. We are looking into the issue and will post an update soon.
mysql8 is not reponding over network. We are looking into the issue and will post an update soon.
mail5 is not responding over network. We are looking into the issue and will post an update soon.
web1 has to be undergo a quick maintenance to resolve some resource related issue that has caused web server outages in the past. For this we will...
A site on this web server appears to be target of DDOS attack. This is causing intermittent problems. We are on top of the issue.
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