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  1. Atul

    Phantom Tickets

    Support will be answering your tickets shortly. For asp.net 2.0, please open a ticket with domain name.
  2. Atul

    Merry Christmas and Happy New Year/Holidays!

    Thanks. Merry Christmas to all Jodo Staff and Jodo customers. Jodo Staff is having Christmas Party this evening - Join us.
  3. Atul

    Office network

    Currently both office ISPs are down. No LiveChat is available. However US support is taking care of critical issues.
  4. Atul

    International Merchant Accounts

    Psoft does provide SDK for merchant account integration. However, I feel there are plently plug and play merchant account already available. Have you explored those - http://www.psoft.net/promo/merchants.html?
  5. Atul

    International Merchant Accounts

    In order to have US Internet Merchant Account, first requirement is to have a company there. You can open a company in US, through a registered agent. Some of these agents also help you get merchant account.
  6. Atul

    WinVPS signups available

    Re: WinVPS signups available now We have once again start accepting new signups
  7. Atul

    cancel request not carried out

    Your shared account has been deleted.
  8. Atul

    Problem with Billing

    Billing had corrected this and replied to you, few days ago.
  9. Atul

    mail5 pop is down

    Currently down. We are working to fix that.
  10. Atul

    Starting from scratch and dead dns zones

    ....I set up a dns zone for one of my domains and then deleted it. It said it was deleted but it still showed in the menu. When accessing it there were no settings available but it was still present. --- Support will fix this. Please use LiveChat.
  11. Atul

    Domains automatically renewed

    It is purely customer responsiblity. If we do that and a customer comes saying he do not need domain renewed, we end up losing money. On the other hand, Hosting service is renewed automatically, at the end of every billing cycle, as per our Terms of Service.
  12. Atul

    Suggestions for handling tickets

    BalearicJobs, We are IT professionals here, many with Engineering degrees. Many of us, have international exposure. In fact Yash and Stephen are both from the US. I would like to see where have you seen our communication poor, so that we can analyse it and fix. Certainly we do not train...
  13. Atul

    Billing Problems - Unresolved - Recurrent Reseller???

    We had taken up your issue, 2 days ago. Please read the reply from Psoft: "Reseller 'jrkaiser' was billed $12.00, i.e. $0.50 * 24 as you can see in details for the respective his billing statement, becuase his end-user account 4357121 was billed the same times, i.e. 24, per monthly fee for...
  14. Atul

    VPS or Semi-Dedicated (Windows)

    If you have a demanding application requiring a Dedicated Server, but your application can not use all the resources that a Dedicated Server offers, such an application is suitable to Windows VPS server.
  15. Atul

    Upgrade to Reseller from Shared

    1. Please signup for reseller account and set it up. 2. Ask support to move your shared account to your reseller account. This account stays on the same server and there is no change in settings.
  16. Atul

    cp.jodovps.com is offline.

    https://cp.jodovps.com/psoft/servlet/psoft.hsphere.CP is opening without any problem here.
  17. Atul

    Trying again...

    Please contact sales on LiveChat.
  18. Atul

    ASPupload & ASPjpeg

    These components are not installed. As far as I know, these has to be installed on each WinVPS server.
  19. Atul

    TOS Template

    Our TOS has been written taking into account of our specific business needs. You may like to consult your lawyer before implementing it
  20. Atul

    Renewing an SSL cert

    Please visit - http://www.jodohost.com/hsphere/html/ssl.html#existingcertificate
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