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Is the web14 server 'different' from the rest? I've been having some issues with both CMS and Galleries that I've used mulitple times on Jodo servers before...it seems to stem from ModSecurity? From the error log: ModSecurity: Access denied with code 501 (phase 2). Match of "rx...

So is this something we need to report to Jodo or not? I just started getting Hotmail bounces too (all weekend). According to their docs, the 'block...against your IP address' is not really a spam filter issue (it's not score based - all email is just blocked). I seem to remember that...

I posted a possible explanation over there - I'm really just looking to STOP the traffic! Side note - I had a friend check out these forums. He was amazed at the openness, honesty, and helpfulness around here. His hosting company is a nightmare when it comes to getting info - never mind...

It's the French - I guess I told too many jokes about the French or their military.... I've been looking for security or vulnerability reports on Coppermine and Gallery2 - didn't really find anything helpful.... It looks like something is filling the MySQL database with what looks like...

Yeah - I was hoping for the super easy 'drop an .htaccess file and be done' solution...which lead to httpd.conf....which basically lead back to editing all the files. Bummer.... The domain that prompted all this is a really messy site that's spread across many subdirs with a really awful...

Just to clarify - are we talking about the ability to request changes to httpd.conf or the ability to insert custom headers? Also, is this available on Win servers? Sadly it's just a BUNCH of html docs...I was looking for an easy way out, especially since it will probaly have to be done...

I'd like to 'cheat' and add a custom header via htaccess to address the new IE8 compatability mode...but it seems that I need to alter the httpd.conf file instead: Uncomment (or add) “LoadModule headers_module modules/mod_headers.so†and add <IfModule headers_module> Header set...

I've had some problems with accounts getting 'hacked' and seeing tons of disk usage and bandwidth usage. It looked like it was from a comprimised PHP script (Gallery2 and Coppermine seem to be the worst). So...I deleted the files and the entire directory...but it still looks like SOMETHING...

Yeah, 'hackers/ing' really isn't a good term for them/it... I hate to bog you down with questions, but how serious is something like this? I'm seeing a lot of activity in my databases (thousands and thousands of bizarre new records). But right now they are not affecting the actual website...

@Stephen: Just wondering if you have any advice when looking into things like this? I'm just getting started investigatomg this, but it seems unusual... For instance - one specific case was 12MB of traffic to /coppermine/main.php - the file main.php is only a few KB! On that same site...

You might want to check your transfer statistics, storage statistics, and database statistics. I received a couple notices of accounts nearing their resource limits - when I checked I found things like databases using 100+MBs and a couple of sites were reporting 30+MB of traffic per DAY...

One more question! Should I submit a ticket per domain/account or just for my reseller account? I created a new plan and enabled all the Alias options and then signed up a new account/domain under the new plan - still no Alias options (other than Mail). I also took an old account and...

I didn't see any further updates on the Alias issues for Cluster1. I've tried both adding the resource to existing plans and creating a brand new plan...but I don't see the option to add a Domain Alias (or Hosting Alias) in the control panel. Is this still an issue with Cluster1, or...

Thanks a bunch - it looks like everything is fine now. Also, all of the test messages I ran through the various forms actually went through starting at aboout 8:00pm CST. That was nice, and a good way to re-assure folks that nothing was lost during the downtime. Thanks again - I was just...

I saw the posts on the migration of Web13...but I appear to be having some issues still... - PHP scripts (specifically FormMail.php) are not sending emails. - File Manger from the control panel results in a 404 error message. - Stats pages seem to be hit or miss - sometimes they work...

This is somewhat related.. Is there any way to find disk usage on a per directory / sub directory level? I've tried a couple of php scripts, but they time out and only provide a partial report.

What is the best way to document these problems? I'm getting lots of complaints about webmail service - I suppose I could log a ticket everytime, but that seems excessive. The problems also seem to come and go...sometimes it will only be 'down' for a few minutes, other times it has been...

Follow up - the internet is full of a LOT of conflicting information, I probably should have just posted here first but you guys are busy and I hate to take up your time! For the these questions, assume we're looking at 500-1000 unique visitors per hour. 1. How much does SSI affect CPU...

I've got a question about signing up a customer that excepts temporary, but LARGE traffic spikes. The website in question is for a person that decorates their home with 40,000+ Christmas lights each season. The site is really not going to be anything too complex, just basic HTML/CSS, plus...

Everything is working fine again, thanks! Was it fixed, or just a coincidence? I waited for several hours to enter a ticket, just in case it was a temporary issue....but it seemed to get fixed almost immediately after posting the ticket. Thanks for the quick replies!