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Re: mail3 server not response Mail3 server up and working fine now.

Mail3 server not responding . We are looking it.

Hello, We have replied to you in your ticket. Kindly reopen ticket if you have any query regarding this issue.

Hello, SPF entry has been removed from your domain dns. Ticket also replied to you.

Hello, You can change CHMOD through webshell. Only linux account customers can change permission through webshell.

Hello, Our both cerberus help desk are working fine (http://resellerdesk.jodohost.com/support/ and http://helpdesk.jodohost.com/support/), Now you can open tickets from Cerberus help desk.

Hello, This is for sending mail. there is no any restriction for incoming mail.

Mail bounce issue has been fixed.

Mysql3 server time has been corrected.

Control Panel being inaccessible for 1-2 hrs due to full backup process is running on CP server. We will updating in forum when backup process will done.

IIS not responding from win11 server. we are looking it.

Hello, Your issue has been resolved and ticket "KPX-26481-913" already replied.

IIS not responding on win5 server, we are looking in it.

Server is up and running fine. We are investigating the issue.

Web7 not accessible at this moment, we are working on this issue.

:clap2: HAPPY BIRTHDAY STEPHEN:clap2:

AntiSpam service up on mail1 server and working fine.

Antispam service has been stooped on mail1 server. Because there is some error in it. We are looking into it and update you shortly.

Hello, Kindly follow this url "http://www.psoft.net/HSdocumentation/user/configuring_domains.html#domain_aliasing" and create domain alias through domain control panel.

Hello, Just delete .htaccess file from your domain directory through webshell or any ftp clients software. .htaccess file always hidden file.