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All the sites seem down and I can't get through on live chat. What's happening?

Is there any way this can be removed from the blacklist? It appears to be a jodohost issue.

One of my clients has problems sending emails. They are returned saying Is setting up a PTR record something which you can do?

In the last day I've been getting errors when trying to send mail from the site. It used to work perfectly but now the line SendMailCDOSYS = objMail.Send produces an error: CDO.Message.1 error '80070005' Access is denied. /system/functions.asp, line 129 Is this to do with...

I have a client who has half a dozen sites on his account. A couple of weeks ago the sites were hacked and a small piece of script code attached itself to every index page (default.asp) and also every javascript file. I changed the FTP password and didn't reveal this to anyone and also...

I have a user who has 5 domains working on his account. He wants to suspend just one of them for a short while, specifically the email hosting for one of those domains. How can he do this without suspending all 5?

I have a site on 64.71.228.180 which is not responding; it's just hanging there. This has just happened; the chat system on Jodohost doesn't work so I can't get in touch with anyone to talk about this. I can't access the outages forum on this site to report it either. If someone sees...

I've just discovered that there are no autoresponders available on reseller hosting - it's Summer for most of my business clients and they want to set up vacation responders but can't! ?( So, how do other people work around this? Are there any alternatives which I can set up so my business...

I installed cmsmadesimple on another host and it worked fine. Now I'm trying to install it here but quite simply the upload manager doesn't work. It's exactly the same code on both but - as with Joomla - for some reason nothing will upload. There are no useful error messages with either...

Has anyone any experience of installing Magento on a server and getting it to work? I followed the instructions and get an error message of In other words, I'm unable to even reach the install screen. Any ideas?

I am playing with some ecommerce software on one of the reseller sites and it requires https. How can this be set up? At the moment all https pages on the site just return errors. Thanks.

Hi, One of my reseller clients is having lots of mail returned with the following message: Is this a problem with their email setup? Their SMTP setup? Or with the destination for their emails (they mostly get returned from mail.ru). Any help appreciated, Cheers!

Is PEAR mail installed on Windows? I need to have php access to mail.php on some sites. Thanks.

Does the current PHP installation support mail? I am trying to get mediawiki to send mail and it returns the error: One suggestion was that the php doesn't support mail. Any other suggestions welcome!

I'm using ASPPop3 on a site and am having a slight problem with it. Here's the code I'm using Dim Mailer Set Mailer = Server.CreateObject("POP3svg.Mailer") Mailer.RemoteHost = "mail.domain.com" Mailer.UserName = "[email protected]" Mailer.Password = "******"...

This is probably a really simple question: how can I find out which server my domains, databases and mail is on? When threads around here talk about winX responding slow or something, how do I tell which are mine? Thanks.

I have a client who is in Russia right now. She is unable to send any emails to Russian email addresses and some others; however, she was able to do so some time ago even in Russia. Emails are returned Hi. This is the qmail-send program at mail1.g********.com. I'm afraid I wasn't able to...

Stephen, I hope you can help with this. Since coming over to Jodo as a reseller I've put up a couple of dozen or so sites for my clients. Most of them are ASP coded and rely on a backend MySQL database for page content and so on. Almost from day 1 here there have been annoying connection...

I have a client for whom I've set up an ftp account where he can upload files. He wants to allow read-only access to this account but I'm not sure how to set this up. Is this possible?

I'd like to set read/write folder permissions on a Windows server. I checked and old thread from 2004 which said I need to raise a ticket for this but since it was so old I figured something may have changed since then. So, how can I change permissions on a folder?