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Ever since the hsphere upgrade, i've been having problems with sending and receiving emails. Mail always seemes to be sent okay but sometimes its not received (same email address is used to send to). I have noticed that there has been a big reduction in spam mail coming into my account...

I've being waiting over 2 hours for my ticket (AMW-94276-910) to be answered (coldfusion dsn creation). Have tried the live support once and got fobbed off. Tried live support again and this time no answer with half an hour. this isn't good a enough. Also the automatic generation of...

I'm having a problem with setting up access to my plans. I have logged in as the administrator and changed one of my plans so that only the Administrator is allowed to create (This was done by going into Signup Access and ticking the box for admin). I have then turned ON the signup for the...

Hi guys I cannot seem to get to horde on mail6. Is anyone else having this problem?

Hi I've just about completing the installation of my linux VPS, whith email server and BIND DNS. However, How can I add reverse DNS - Do I need to post a support ticket. The reason for this is that certain mail servers will reject emails coming from addresses that don't have a reverse PTR. I...

Hi I've found a bug (on my server at least) in the installation of osCommerce rendering it useless. Your system defines some constant variables in the folder "admin/includes/local/configure.php" The script is incorrect as the document root is being set incorrectly. This means that no...

Hi I have a reseller account and the linux VPS plan wizard has disappeared? How can I get this back?

I'm not sure if this is possible on the shared account system. But can I create ns1.mydomain.co.uk as a name server, if I create a sub domain (ns1) and switch it to dedicated IP. I can already create glue records at my registrar so thats not a problem, just don't know how I can do it on...

I intermittently get the following error on mysite:- Error Occurred While Processing Request Error Executing Database Query. [Macromedia][SequeLink JDBC Driver][ODBC Socket][MySQL][ODBC 3.51 Driver][mysqld-4.0.26-standard-log]Lost connection to MySQL server during query I've...

I'm getting very dishartened by jodohost - So far I have been unable to launch my site because of all the issues I've had - This really is not way to run a company. Now my shared SSL isn't working. I've raised a ticket only to be informed that the cert isn't installed on the server! What the...

Yet another problem with this hosting company. I have setup an account to use osCommerce. I have switched on php and cgi, but I get the following error msg when trying to edit osCommerce settings from control panel. Security Alert! The PHP CGI cannot be accessed directly. This PHP CGI...

i'm getting errors when trying to moderate (authorize) a new account Failed to add Account talkn Internal Error, Tech Support Was Notified any ideas?