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    DNS error on lots of sites

    Hi, We have loads of sites saying no access to website and emails ticket #IMU-89856-707 Maybe something to do with DNS as they are working fine at our office but that is invariably slow at picking up DNS changes whereas the iPad here on 3g which picks up DNS changes quickly cant find any...
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    winsd support

    Hi, I have a client experiencing bad email sending problems ... Ticket # RXZ-Iq8df-042 althought I did create one awhile ago but I have lost the reference ... can someone help? Thanks
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    External data access

    Hi, having lots of trouble connecting externally to the databases on mssql12 and mssql13. We are using the correct ip address with the correct port (not posted for security) - support # is GSX-23462-644 its been up and down all week meaning actually doing any work has been very hard.
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    Couple of strange sites down today

    Hi ... just wondered ... we have had 4 sites go down today for server busy, out of disk space and now out of memory ... just wondered if anything was up ... one of them is still down ticket #CGY-40917-799
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    Disk usage report

    Hi, Just a quick question about Disk Usage Report. I have deleted a client who was taking up nearly 2GB of disk space ... however they are still showing on the disk usage report ... does this remove after a certain amount of time?
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    REseller Support via http://resellerdesk.jodohost.com/support/index.php

    Hi ... I have 4 outstanding calls logged via here ... http://resellerdesk.jodohost.com/support/index.php some of which were logged hours ago and still no response ... is anybody looking here!?!?!?
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    2048 ssl?!?!

    Hi , We have created a CSR as below for a client but they are unable to get a new SSL certificate with it because they must now be 2048 characters long? How do we generate a 2048 character long CSR as all of ours are 1024 from HSphere?
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    Shared SSL

    Hi, I have a client who currently has their own SSL ... what does the Shared SSL option offer? Would they still be able to use https://theirdomain.com? Thanks Tom
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    Disk Space

    Hi ... I have a disk space problem that is still outstanding .... support number ... FKP-89495-959. I has been unresolved for nearly 12 hours ... can anyone help as my client is hassling me somewhat! Thanks
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    New .co domains

    Hi, Would there be any issue with hosting .co domains @ Jodo? I have a .co that I am trying to point to one of my accounts but it just never works and I didnt know where the problem lies? Tom
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    imap

    Hi, I know this has probably been asked before but I did a search and couldnt find anything. What is the imap address for a mail server on Jodo? I have a user with a blackberry that uses imap? Thanks tom
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    IE8 Characters showing as ?

    Hi there. I have a system that passes through the character "¬" as a querystring ... this works everywhere apart from in IE8 which converts it to a question mark and then in the stack trace displays as this ... � any ideas how to get around? I am utf-8 encoding in my web.config
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    FTP Sub Accounts

    Hi, Is there anyway to set up FTP sub accounts ... I have tried to follow this: http://www.psoft.net/HSdocumentation/user/ftp.html#ftp_subaccounts but I cannot find the button it says for sub accounts. thanks Tom
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    HSBC cccpicomlib COM Library

    Hi, I have a client who is using HSBC to take their online card payments however their documentation says that cccpicomlib.dll needs to be registered on the server ... Is this registered on the Jodo servers?
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    Permanent 301 Redirect from http:// to http://www.

    Hi, How in dotNet or in the Control Panel can I put a permanent redirect from the http://domain.com to http://www.domain.com?
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    who's using my disk space

    Hi, Is there anyway to see from an overview frommy reseller control panel who out of my clients is using the most disc space? Thanks Tom
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    OSCommerce - Google Checkout - 501

    Hi, I have implemented OS Commerce and Google Checkout however when Google Checkout tries to post to my SSL protected page: https://www.sinnersaint.co.uk/googlecheckout/responsehandler.php I get the following error in their integration console and the data isnt sent back to my server...
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    SSL - Transfer from one host to another

    Hi, I have a client who currently hosts elsewhere and wants to come over to Jodo. Their site has SSL ... how do I go about transferring the SSL? I have the site set up as a Dedicated in hSphere but not sure what to do next (i.e. what I need off the current host). Thanks Tom
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    OS Commerce - Windows Server

    Hi, I have somebody who has an OS Commerce site elsewhere. What I have done is to take a DB backup and restored to MySQL and copied all of their files from public_html and popped them into the root of mine. Now there looks to be some kind of URL Rewriiting i.e...
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    OS Commerce - Windows Server

    Hi, I have somebody who has an OS Commerce site elsewhere. What I have done is to take a DB backup and restored to MySQL and copied all of their files from public_html and popped them into the root of mine. Now there looks to be some kind of URL Rewriiting i.e...
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