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    Blacklisted...

    A large ISP in Canada has blacklisted email from our domain. They complain that the nameserver is associated with AccelerateBiz Inc. Here is the response from them: Those IPs are blackholed because they are in AccelerateBiz IP space, and AccelerateBiz is a known abuse haven...
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    Error message changing to dedicated IP

    When I try to change to dedicated IP it gives me an error message: There is no dedicated IP available. Please contact your administrator. Can someone please help.
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    Redirect on 404

    We just implemented a new website with a completely new file and navigation structure. How can I redirect everyone who gets a "404 Page not found" to our index page? I tried using the custom error pages, but I must not be doing it correctly. Thanks for any help you can offer.
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    Mail server problems?

    I'm having a problem accessing POP3 email. Is there a problem???
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    Something wrong with CP???

    When I'm using the control panel and select a funtion that opens up another window (Support Center for example) it takes me back to the login screen. What's going on?
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    Recurrent Account fees - LiteHost

    I'd like to clarify something I think is strange. The LiteHost Plan allows 7 free accounts and when you go over it charges you 50 cents per month for each account over the limit. If you have a customer who signs up with a monthly billing period it charges you a recurrent reseller charge of...
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    Customized Plans in H-Sphere

    Is there a simple way to override various resources or pricing for a specific customer? For example: if I wanted to offer a specific customers a slightly lower price, do I need to create a seperate plan for each customer I do this for? Or if I wanted to override the number of email accounts a...
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    Domain Registration reselling

    Is it possible for one of my customers to register thier domain through me for more than one year. Under Settings | Domain Registrar is states the price for reseller for one year, but lists all other years and transfer as "N/A". Am I missing something?
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