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    Billing

    My clients are complaining that their accounts aren't being automatically charged. We only offer paypal and every month they receive an email to a link that they can click to replenish their accounts. They would prefer for their accounts to be charged every month without them having to do that...
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    I have noticed customer demand for both ASP.NET & ColdFusion

    I have had several requests for the necessity of both ASP.NET and ColdFusion MX together on the same server. Is Jodohost planning on offering this sometime in the future? I was under the impression that they were both perfectly compatible. As a developer myself, I would not mind this option...
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    Secure Webmail

    What is the possibility of getting a secure webmail connection? Currently we cannot access webmail over an https socket.
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    Everytime an ip migration occurs I have to reset my modem/router

    It seems like whenever something like an IP migration occurs, I am no longer able to access websites like jodohost.com until I reset my modem/router. Is there a way for me to fix this? I have had to do it a couple of times in the past two weeks.
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    Servers seem slow

    Is there anything that can be done to make the servers faster? It doesn't feel like Duel Xeons at all. I guess it might be that the server I am is heavily populated. Is there anything that can be done to ease the load? It takes way too long to load up even small images.
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    How do I create Annual plans?

    Can someone please advise me on how to create annual plans in the Hsphere control panel? There seems to be a way for Monthly but I don't see anything for Quarterly or Yearly. Thanks in advance.
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    Updating stats on AWStats

    Anyone know how long it takes for AWStats to update itself? I would like to be able to update the stats on AWStats to be up-to-date whenever I want but it doesn't seem like the case here. Any ideas on what I can do?
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    HSphere Signup Process - TOS?

    Anyone notice the Signup process with HSphere doesn't force the user to agree to a Terms of Service before signing up? They force you to agree to an end user license agreement; is there a way to force the user to agree to a TOS as well? **EDIT** Scratch that; I didn't realize you could change...
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    User signed up and gets a negative balance in H-Sphere

    Can someone help me? A user signed up with us and his H-Sphere balance went negative equal to the price of the plan that he chose. We currently only accept PayPal. We have a business account with PayPal and his money did go through. It wouldn't let him setup emails or anything, it said...
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    When will jodohost.com be available again?

    I haven't been able to connect for several days.
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    How do I make index.php the default index file?

    Currently it looks for a .html file, if no index.html file exists, I get a directory index denied instead of going for the index.php file. Is there a way for me to configure this? Thank you.
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