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How can I know which domains are affected by this? It seems various domains me and my clients own are on different mail servers?

I am on mail11 but for 2 days I've been seeking resolution for my Outlook clients. I've been asked to change to an IP, to change my syncing options, but I have too many clients with email accounts to ask them to change, I need something fixed on YOUR end! My ticket number is NVX-36526-697, not...

My ticket hasn't been addressed in almost 4 hours, what's the status?

I'm having the same issue too, ticket NVX-36526-697, I can't change all email settings to point to an IP as was suggested, this needs to be fixed on your end