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Why can't I get on my hotmail account. It keeps sending me to a page where I have to copy wiggly characters and numbers then it boots me back to entering my email and password. I'm going round in circles. I've tried contacting msn but as usual, they are useless. CAN ANYONE HELP........PLEASE

I'm having terrible trouble with hotmail at the moment. It is asking me to type characters from a picture, I've done this approximately 25 times so far and it still boots me out and asks me again. Any suggestions anyone? Joanne