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Sorry, I won't use Jodohost's forum to promote another host. My aim was for Jodohost to accept they had a bigger problem with their server than they were leading people to believe. I don't want to start advertising other hosts here.

Well as promised, I'm here to let you know how my new host is going. Traffic has actually picked up since I've been with them and there have been no problems at all and I have made NO changes to the website since it was hosted here. I have been with the new host for 22 days now - here...

Sounds all too familiar. I hope Jodohost actually emailed you to let you know about the problem. Or did they just pull the website down and not tell you about it? That was the thing that annoyed me most when they thought it was my site causing the problems. Yash - another account that is...

I'll be sure to post results here.

We'll see if my new host can handle it. They're the same price as you and offer about the same features so it will be a good comparison.

Sounds about right to me. So as long as your customers use their bandwidth in small files and HTML pages it's fine. As soon as they have a document of 5MB to download, the whole thing goes wrong. I have another host now. I just need to wait for the DNS changes to propogate. Could you...

So the problem wasn't a script being intensive on the CPU. It was in fact just that too many people were trying to download files. So a traffic problem as I've said all along. Even though I've only used 3GB of my 5GB limit, your shared server can't handle it. I can hear your apology on...

I don't know what to expect any more. My site is still down, even though it just has the one HTML file. Could you please activate it? It just has a message saying the site will be back in a couple of days.

There is ONE single HTML file, as I've said 3 or 4 times now. I don't mean a warning before taking the site down. I mean a warning telling me the site was down for the high CPU reason and giving me the opportunity to try to fix it (if in fact it is my problem which I don't think it is)...

Yash, My problem is with your attitude towards me as a customer. You can't just cut customers off in an instant and tell them to find a new host. You should have told me about the problem and given me the opportunity to try to fix it. To just pull down the site and cancel my account is...

My account still has not been reactivated either. You promised you would if I removed all files and placed one HTML file explaining I was having technical difficulties. I did that yesterday.

I also posted a long message in the Chit-Chat forum explaining to people what had happened to me with Jodohost, but it has been deleted. I guess Jodohost don't want people to know to actual chain of events?

Yash - you couldn't possibly think that I'd keep my other sites here after this?

StPatrick - the thing that worries me is that Jodohost didn't offer to let me fix my code if in fact there was a problem. They just deactivated the site and told me to find a new host. This site does no dynamic pushing of files or anything. It's completely static except for the front page...

I have now deleted ALL files except an index.htm file. Could you activate my account until my new host takes over?

I can't see how it can use excessive CPU. There is one ASP file that contains 2 lines of code - a connection string and an update statement to update my hit counter in an Access database. I removed nearly 100MB of the largest and most accessed files. I have another account I've paid for...

There is hardly any backend processing. There is one (yes, 1) ASP page to log the number of hits to the front page. And I run phpBB, but I've only had about 50 posts in the 3 weeks I've been here. It doesn't get much traffic. The main problem I think is that I have some useful PDF and...

OK, I've just deleted ALL the large PDF, DOC and image files off my website. Now there is just basic HTML. I'm sure this won't cause any problems now. Could it be re-activated?

I've only used 3GB of my 5GB limit, but I have just offered (via the helpdesk) to remove all the large files from my site in order to have it reactivated - just so visitors can at least see a message telling them the full site will be back up and running soon. I hope Jodo can at least do this...

I simply can't believe this. I had a well-established site with another provider. I tested your services with some other sites, thought you were good, and so switched my site to Jodo. Now after a few weeks you just cancel my account. No warning, no chance of moving my site before you just...