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    SMTP Down for mail10 and mail6.myhsphere.biz

    For over 5 hours all outgoing emails to domains outside Jodo have not been recieved by recipients. 2 Tickets have been issued, Ticket # 445474 and Ticket # 270916 So all clients have been sending their business emails and waiting for responses, but till now nothing went through. Worst is problem...
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    Internal emails between internal Jodo host domains not recieved

    For more than 6 hours now emails sent from our clients hosted on Jodo are not recieved. Problem occurs intermitently, usually every 10-14 days, and mail is delayed for 2-4 hours. Today for over 6 hours now we have not recieved emails in que. A ticket was issued #690165. We went on chat twice...
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    mail5.myhsphere.biz blocked by Hotmail, live.com, ERS-RBL, Barracuda Networks

    Ticket #170169 Since May 1, I opened ticket and till now Jodo cannot offer 1 clean IP to be used with mail5.myhsphere.biz 11 days now and I am loosing my business clients. Please check tickets again and take some action.
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    Spamcop blocking mail5.myhsphere.biz daily (ticket FGX-20398-805)

    For the last 4 days spamcop has been blocking server due to spam, I issue a ticket, support resolve it, by changing IP or by Spamcop delisting it after 9 hours ..a few hours later problem happens again. Someone is sending spam daily causing the server to be blacklisted and is doing that daily...
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    mail5.myhsphere.biz Black listed

    mail5.myhsphere.biz is now listed on SpamCop + Sorbs + several other black lists. This problem has been going for over a week now and sometimes messages do not bounce back which causes lots of problems with clients. Please assist
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    Softaculous on HShere (Replacement of EasyApp)

    I was on HShere site and found they have had Softaculous intigrated since version 3.41. has very useful scriptd to install forums, blogs, CMS etc. Is JodoHost planning to add it in near future? If not, it says it can be installed manually...is there a way for me to do it? Thanks
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    Server Status Page down

    This is a link on jodohost.com under support tab , could be useful to have it up and running, or remove it from menu.
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    Custom Jobs

    I have a client requesting log file for access and changes done on CP by CP users on weekly intervals. Is it possible to do this, even if for a fee?
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    Mail5 Cl1 on SORBS Black List

    Mail5 is listed on black list Clients are sending emails that are rejected or deleted by other servers due to this. ---------- Remote host said: 574 MAIL REFUSED - IP (173.0.142.205) is in RBL black list recent.spam.dnsbl.sorbs.net -----------
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    mail11 outgoing is blocked

    Problem is on mail11.m****here.biz, problem when sending mail, it goes through but does not reach other side. Problem has been going on for hours unnoticed. I wrote ticket GPW-74927-485 I went to chat and they said to wait a few hours until level2 support comes to look in problem. I am very...
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    Live Chat up but no operaters

    To Jodo Host Team There should be a way to address urgent issues. First we issue a ticket on help desk, then after a few hours when there is no reply, we go to Live chat and ask them to look into tickets. Many times we find Live chat down or there is no operator, and no one has looked into...
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    Jodopulse links problems

    When accessing http://www.jodopulse.com/ I find following links not working: Windows Web Servers: http://jodopulse.com:8080/pubgrp?uid...E-A5BAEB0EED3F MSSQL Servers: http://jodopulse.com:8080/pubgrp?uid...A-48ADD6BAC62E Mail Servers...
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    Problem with Help page links

    I went to help page http://www.jodohost.com/help.asp Under Step by Step guide: Clicked on Guide to Domain Control Panel but it redirects to: http://www.domainsgofast.com/ At bottom of page I also clicked on Guide to "Domain Control Panel" at bottom of page and it took me to a non...
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    Is there real backup done for Mail Servers?

    Can anyone tell me why I am left 40 minutes on chat with no operator...while I was with one
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    Purchasing Verisign Certificate

    I would like to purchase a Verisign SSL Certificate. Is there any reseller that can give prices lower than Verign site? Thanks
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    Please assist, it is a humanitarian matter

    Ticket [RS #DYZ-82134-950]: AWStats Problem This site is for the maritime company that had one of their Ferries sink in the Red Sea yesterday morning, over one thousand people died, it is all over the news. There were many people checking the site yesterday for contact information, and the...
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