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One of my clients (using mail6) is not receiving any emails sent to their email accounts. I opened a ticket regarding the issue: BDT-84619-281 I looked at the DNS mx records for their domain and appears to correct and hasn't changed. They can send email out fine from the webmail, but when...

Hsphere does not allow email account passwords with characters other than letters or numbers and greater than 12 characters. With all the hacking going on in the world, it's dumb, borderline irresponsible, to not allow more complex passwords. I know it's possible from the server side to change...

I have a pretty hefty asp.net application that was running on an internal server at one of my client's offices. That app has the need to make calls to the hsphere api to create/delete email addresses and change email passwords for the client's domain. I was told via a ticket that api calls are...

I received the email from Jodohost regarding the new ip addresses for nameservers. After looking over everything I'm a little confused what I need to change, if anything. My service domain is westoxxxxxxxx.com and registered through Go Daddy. In the Go Daddy control panel, the nameservers...

I've tried submitting a ticket via resellerdesk.jodohost.com multiple times and it doesn't show up in the list. It hangs on the page after the form for about 60-90 seconds, then goes to the ticket list page. Haven't changed my email address, login id, etc. or anything like that. Got on live...

I have a client who is having speed issues the first time someone hits the site everyday. The first person who hits it in the morning will experience a delay of 1-2 minutes, then people in the afternoon many times experience the same thing. Through their analysis, it looks like the iis thread...

I just got notice from a client that their contact form on their website no longer sends an email when someone uses it. This form uses CDOSYS to generate the email. As you can see below, it uses the client's Jodohost mail server with SMTP authentication. This was working fine for quite a...

I have a client who needs a SQL 2005 database that has SQL server integration services installed. I've never had any requests for this...do the SQL servers here provide that? Thanks. (just noticed the thread name says 'service' instead of 'server'....sorry)

The post in the outages forum says it's been up for a couple minutes and it's being monitored, however it was just down for at least 10 minutes, as I keep getting calls from customers. Last check was at 1:50pm central time, and it was down. Appears to be working right now though. Just want...

emails taking a long time to come through. noticed on mail3 with multiple users. wut's the deal?

Got calls from a couple clients complaining about getting NDR's saying the jodo mail server is locally blacklisted. See text below: Date: Thu, 22 Mar 2007 12:09:56 -0400 From: Mail Delivery Subsystem <[email protected]****here.biz> Reply-To: Mail Delivery Subsystem...

I have more and more clients wanting to do url rewriting on Windows servers. I know there are lots of 3rd party components out there that allow regular expression URL rewriting with ASP and ASP.NET. 2 of the most well-known ones (OPURL and ISAPI Rewrite) are pretty cheap--$50 for the former...

One of my sites was hacked yesterday. I submitted a ticket and was told yesterday at 6pm that someone would "update me soon", but haven't heard anything yet. I have asked what the status is, but haven't received any response on my ticket. I really want/need to know how the site was...

My database on mysql5 disappeared. One of my websites uses it, and I tried to access the site this morning and it showed an error connecting to the DB. I logged in via phpmyadmin and it says "no databases". submitted a ticket, but it's not showing up.

Logging in to webmail via Horde is slow. Takes at least 30 seconds, if not a timeout. Login to SquirrelMail and DWmail is fast (or at least faster). However, my clients are used to using Horde, so I can't just say "use dwmail or squrrelmail instead now". what's the problem??

I want to create a mailing list for all email accounts under the domain. I DON'T want to have to maintain the list manually everytime someone is added or deleted. How can I do this? thanks.

I'm developing an app and trying to use Now() in my SQL statement to save the current date and time to the database, but it seems to be about 20 minutes off (actual time was about 22:48, mysql3 was saving 23:10). A couple minutes would be no big deal, but 20 minutes is unacceptable. what...

I created a ticket about 30 minutes ago, and it has yet to show up and I have yet to receive an email confirmation about it. The live chat tech was supposed to create as well, and that is not showing up either. My problem is with a website of mine not working...

Up until about a day ago I could go to web.wes**********ech.com (wes*******ech.com is my service domain) and get a page with a gray background and blue links that has links to some different tools..... like phpmyadmin, postgremyadmin (or whatever it's called--i kinda forget), and some others...

What's the plan for implementing MySQL 5?? I could really use the stored procedures!