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Thanks for the quick response. The window does pop up for live chat, but it say "Page cannot be displayed". In FireFox it pops up but says "The connection was refused when attempting to contact server.iad.liveperson.net. As far as a firewall I'm using a dlink wireless router with nothing...

I am unable to access Live Chat. When I click on it a blank window opens up. Is Live Chat down, or is it a problem on my computer?