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Understood, I can see three icons under the "Controls" column however the 3 icons under "Billing" are not there the 3 icons under controls are login, suspend and delete. Thats it. Only the ones that have already entered credit card information show the other icons.

There is no credit button since they have not input their credit card information. There are credit buttons on all other accounts however. I think that is what is throwing me off.

I have a couple accounts that are suspended since they have not input their credit card information. They have sent me checks for the entire year so when I unsuspend them for the reason that they have made a payment they are again suspended the next day. How do I go about making it so they do...

As of last month they said to me they still had no plans for 2005 yet so I'd stick with 2000 for now.

What are some things people out there use additional services for? And where does it show up once you use it? Can you create additional services that can be selected whenever a client desires it, for instance a new logo service that they have the ability to purchase anytime they want?

I noticed how you can give promotions for plans but is there a way to give a promotion to an individual on one of his current plans. I made a x% off promotion and have a client that already has a plan that is paying 20/month for I'd like to give him a promo from now on he's only paying...

Okay I have given up trying to have a plan with a dedicated IP. I have went in and changed the plans from dedicated to shared however when trying to signup for a new plan that has that change it still says no dedicated IP available. Is there a wait time for the plans to change or is it...

Stephen, Not trying to be an ass at all but, how do you all justify offering a static IP for all accounts you all give people? That's all I'm trying to do is the same thing. Just trying to understand things at a lowly hosting newbie end.

Thanks for your killer response time on all my issues its very much appreciated.

Is there anything special we need to do to run .net 2.0 on a windows hosting platform?

I am trying to use static IP addresses for alot of my sites. There are a few reasons why but everytime I do it says that there are not any available. I know I pay .50/month for each static IP and I'm okay with it. However, each time I try to use it I have to go through support to get it...

Discount on additional domains on a users account. For instance if a user already is hosting a domain and adds another through thier control panel they get a discount of x% for any added.

I understand that you can create a promotion but I'm wondering with clients that already have an account how to make it so they have a discount when they add other domains under that same account. So the first charge I want a full charge and the second, third, etc... I want a %50 discount. Can I...

GoDaddy has a Total DNS Control section it is available if you registered at GoDaddy otherwise, the "Total DNS Control" vanishes. It includes "Manage MX Records" if you if you want to forward to your mail server. Managing your DNS Zone involves creating different types of DNS records. An A...

If I have just a single account paying 20/month and I wanted to add another that basically says any other domains after the first are 50% discount what is the best way to accomplish this? Is there a way to setup a new plan that is only available under added domains for a customer? Or can I...

Is there any way or has anyone successfully introduced better analytics to their clients? Doen't seem that HSphere really integrates well with anything but whats currently in it is that truly the case?

Is there a way to login to another account without having their username and password. I'm thinking for maintenance reasons or to help them with simple technical issues. It would be nice similar to the administrator account that you just click an icon to login.

Negate that... but just in case someone else is running into the same issue. If you are allowing a trial setup and want to add more than one domain to that account make sure that you give enough credit in the administrative section to cover the number of domains.

Where is it that affects an individuals credit limit on an existing account. I have an account that has been created but when they try to create another domain under that account it throws this error: Failed to add new resource. The total cost of the resources you are trying to purchase...

Okay, After everything has been said and done. I had a couple accounts that I created under the service account plans that I was thinking to upgrade but now I'm trying to do it right from the beginning using trial accounts. So I had to reset up the same domain after deleting it. Now that...