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Hi guys having problems accessing web12 getting a 'connection reset' error and 'connection timed out' when connecting via FTP Probably just needs a reboot Thanks Irfan

Hi Im having trouble viewing a site hosted on web12, it's timing out I get the same problem connecting over FTP Thanks

I'm trying to install "egroupware" into one of my accounts. In the config wizard it tells me that I need to create a directory for back ups that are outside of the root folder...how do I do this through H-Sphere...or is this a JODO thing to do.

I've set up some space for a customer and added the domain www.ripplefloridavillas.com. The actual Domain name has been registered with another registrar. Currently the domain is pointing at NS0.telivo.co.uk and NS1.telivo.co.uk. When looking into the hsphere control panel for this...

OK...Basic questions here... I've set up a third level domain and added a Top Level Domain. I'm using the 3rd level to test the site, but cannot get into the TLD through HSPHERE. I realise that I've not pointed the tld that was registered with another company, to the tld folder of the site...

I have the value host package @ $35 per month, I've noticed in your products pages that Value plans have 5gig of space and 80gig of Bandwidth...my service account only shows 2.5 gig of space and 30gig of bandwidth...can I change this in HSphere without getting charged? And why isn't this done...

When a Customer has a dedicated IP, do they need to set their Nameserver to the dedicated IP or the allocated Nameservers for me as the reseller...in other words should he be using NS3 & NS4 that is for all my customers or just use his dedicated IP?

Normally, if I set up a site for a customer I initially set up a third level domain and develop the site in this, then when they are happy with it I register their tld domain name and create a new 'folder' in H-Sphere as the TLD and copy and paste the files from the "example.myhost.co.uk to...

Right, I'm stuck...I can't get into my admin Control Panel to get into my user accounts to see what IP's they now have. I've used 3 different registrar's for domains and none of them give me the option to input IP's (the actual numbers), all I can do is put in ns1.domainname, ns2.domainname...I...

I've got an ASP Forum on a particular site using WIN 7 and I can't access it...Is it down?

I bought the Reseller plan form you to host the sites that I've designed, however if I wanted to become a hosting company, can I bill clients in UK Pounds. I've looked at the billing options but can only see US Dollars 8)

Sorry to sound thick, but I've set paid for a resellers account so that I can host multiple websites (not really bothered about hosting as a business)...So I've downloaded the step by step guide and have got stuck at DNS server alias...it comes up with an error regarding "No Service IP available...