Another DSpam question...

[timruns]

Ok, I always get confused when this comes up...
I recently switched one of my personal domains to my reseller account (still on Cluster 1).
I have noticed that I am getting less email (and spam). I did not modify SPAM settings whatsoever (until now).

1. What should the default rules have been (shouldn't I have been receiving SPAM, but marked as SPAM?)
2. I just set the SPAM Processing as 'Mark as SPAM' and SPAM Check Level as 'Normal' in HSphere. What should happen to SPAM? Shouldn't I be getting it? Or is DSPAM somewhere else???

Thanks,
Tim

 

[tanmaya]

1. By default spam processing is set to "Remove", so it will be bounced if considered spam, unless you set otherwise.
2. In this case you should certainely get spam, however, RBLs+"rDNS existence check" cuts down lots of spam.
If you think you are not getting emails, feel free to create a ticket with name of sender and possible time when the email was sent. We will investigate it.