Are the servers down?
- Thread starter microweb
- Start date
Nope, servers are all up here, there were two servers that had a minor issue (posted about it over 20 min before your post, as resolved).
control panels, email etc all up.
I'd recommend sending a traceroute to our network via ticket if you are still having issues, it sounds to me like you are having some network issue that is outside our network. If you must send it via gmail or other webmail that is using a different path than your ISP which could have issues reaching us.
control panels, email etc all up.
I'd recommend sending a traceroute to our network via ticket if you are still having issues, it sounds to me like you are having some network issue that is outside our network. If you must send it via gmail or other webmail that is using a different path than your ISP which could have issues reaching us.
We did not change anything as all was up for us here 
If this ever happens in the future it would be good to keep a few things in mind, especially if we do not have a post here about it, as when such happens, we do post and are on top of it.
1. Do a traceroute, there are a number of ways to do this on windows:
Start, Run,(or vista/win7 with new style, start and type cmd and push enter) then go to cmd
From there type: tracert jodohost.com (or other domain you want to trace)
It will take a while and give you results, one that is a bit more useful and actually faster to give initial trace results is called pathping, it is done by also going to the command line and typing:
pathping jodohost.com (or other)
It will generate a traceroute very quickly, then do a ping test for between 300-500 seconds to test packetloss etc as well.
2. you can use a site like alertra www.alertra.com to do a spot check, it will check from multiple locations around the world, you can pretty easily tell then if it is a total network outage, local network outage, or isolated to some regions (being all locations on alertra down = total, local to you outage, possibly ISP issues = all alertra stations report OK, and regional outage = some stations at alertra ok and some error, likely a "major internet" wide issue would make this)
Save the results from the traceroute/pathping especially if it is/was a local issue, these can be useful both for us, and possibly your ISP in tracing down why an issue happened.
If this ever happens in the future it would be good to keep a few things in mind, especially if we do not have a post here about it, as when such happens, we do post and are on top of it.
1. Do a traceroute, there are a number of ways to do this on windows:
Start, Run,(or vista/win7 with new style, start and type cmd and push enter) then go to cmd
From there type: tracert jodohost.com (or other domain you want to trace)
It will take a while and give you results, one that is a bit more useful and actually faster to give initial trace results is called pathping, it is done by also going to the command line and typing:
pathping jodohost.com (or other)
It will generate a traceroute very quickly, then do a ping test for between 300-500 seconds to test packetloss etc as well.
2. you can use a site like alertra www.alertra.com to do a spot check, it will check from multiple locations around the world, you can pretty easily tell then if it is a total network outage, local network outage, or isolated to some regions (being all locations on alertra down = total, local to you outage, possibly ISP issues = all alertra stations report OK, and regional outage = some stations at alertra ok and some error, likely a "major internet" wide issue would make this)
Save the results from the traceroute/pathping especially if it is/was a local issue, these can be useful both for us, and possibly your ISP in tracing down why an issue happened.
Not heard of it from anyone else....can you PM me some details, all servers, one server specifically?
the only issue I know of right now is very minor, Cluster2 win2 is not showing quota which makes the CP load for it a little slow for accounts on it, the server is running very well otherwise and will be rebooted tonight to work on this quota not showing issue (quotas working just not passing to Hsphere properly)