Billing issue

[Boubah]

My name is Boubah.

I registered a month ago and few days after, I requested the account to be closed and the credit card charges to be reversed.

I spoke with someone at the support who advised me to contact the billing department. I sent an email to the billing department shortly after.

A month after, my credit card is being billed again. Please could you correct this problem.

Thanks.

PS: Here are my particulars:

Login: guineenews
Account ID: 732607
My phone: 905-816-2251

 

[Ravi]

I talked to you on phone and advised you to send me the account details.

Now, I have the account details, but your email id is not functioning properly. Can you send us your alternative email id at sales @ jodohost.com.

Also, Your concern has been acknowledged. You are going to get a mail from Billing within 24 Hrs.

 

[Boubah]

Everything has been solved to my satisfaction. The charges have been reversed.

Good service on this one

Boubah