Connection Timeout - Mail Server

Announcements Network Outages and Updates
1

Dated: March 14, 2004

Our upstream ISP Level3 who handles rDNS for our mail server IP had had a major issue which has rendered our mail server IP rDns-less. This is causing connection timeouts while trying to connect via POP3.

Our ISP is working on this issue and they expect to fix it and call us back shortly

2

Level3’s techs are proving difficult to deal with. The guy we are working in doesn’t have a clue
We are still working on it

3

Issue resolved

We are absolutely disgusted with level3. We plan to take this up with their management and consider moving over to InterNap IPs.