Error adding Account

[redbox]

Hi,

I am trying to add a new account with a domain and i get the following error:

Failed to add Account
Error. Application Pool can't contain ASP NET resources with different versions.

I have previously added an account using the same plan and it worked successfully.

can anyone help me out with this?

Thanks

 

[tanmaya]

It needs a server side quick fix. Create a support ticket to get this done.

 

[redbox]

Thanks.

How long does it take to get this done? I created a support ticket right after you responded?

 

[redbox]

for anyone else getting this message, here is a link to a forum post that i was directed to:

http://support.jodohost.com/showthread.php?t=11581

 

[Stephen]

for anyone else getting this message, here is a link to a forum post that i was directed to:

http://support.jodohost.com/showthread.php?t=11581

Yes, for now turn off the asp.net "activated" on account signup while we were this issue out