Form not working on Site Studio sites

nzkiwi

nzkiwi

Perch
On Sun Mar 6 2011 08:20PM I lodged a ticket (NTV-69275-103) reporting a problem with the form on a client's Site Studio "Contact Us" page not working. On Sun Mar 6 2011 11:00PM ticket was replied to saying it was being looked into.

Since then I have heard nothing (ticket on hold) even though I reported another client had the same problem (Sun Mar 6 2011 11:43PM) and requested an update (Fri Mar 11 2011 11:08PM).

Both clients are pressing for a resolution, or at least some information about progress. As I am in the dark, I am unable to update the clients. A week with no update is not acceptable, especially when I have asked for an update.

Can someone please let me know what is happening.
 
I am unable to do anything to help with this, and office ISPs keep going down. (err what I mean by this is not my office is down, I am up here, but I am limited to what I can do for fixing site studio)
I'll have someone check it ASAP.
 
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