FTP Setup

A

AllendeL4S

Perch
Hi,

I have a VPS and I'm trying to setup an FTP account.

I already created one account in HSPHERE and tried to connect using WS_FTP. I dont know why it keeps rejecting the credentials.

Any help on this?

Thanks a lot
 
Are you using Plesk on your VPS? If so you have to set up the FTP account within Plesk not hSphere. Also try active mode with your FTP program.
 
Thanks Eric,

I created a new ftp user in for the domain in PLESK. This time I could connect but I don't see anything in the folder!! It appears blank...
 
AllendeL4S said:
Thanks Eric,

I created a new ftp user in for the domain in PLESK. This time I could connect but I don't see anything in the folder!! It appears blank...
Click to expand...

Do you see anything like: httpsdocs, httpdocs, test, private, statistics?

Your web site files need to be in the httpdoc folder. If you have a SSL on your domain they need to go in the httpsdocs folder.
 
Hi again Erick

I have my files in the httpdocs folder. Thats the default folder of the account I created in plesk.
When I try to connect it takes a long time and after that I try fo uplloada file(just to do a search after that and see where it goes) it takes forever and show "failed to create socket"...

?????

Thanks a lot
 
that sounds like a firewall error most of the time it is what prevents the socket connections
 
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