Hsphere control panel services down - Work in Progress to bring live

Stephen

Stephen

US Operations
Staff member
There is an issue with both Hsphere controls panels on a hardware level. It seems there is some problem on the motherboard PCIexpress interfaces making the RAID subsystem just randomly disappear. Which is needless to say, very bad.

Web services, Mail, Databases etc are all live, this is related only to Hsphere control panel services.
 
Sorry about that, the method we tried for cloning the CL2CP did not work and in fact started a massive hang that took the node to kernel panic. I'd just ventured out into the pouring rain to get home, and rushed back to check it out. We are going to use alternative means now, and both servers are up and going. We hope they remain this way but there is a chance it will hang again until we get the CL2 CP work completed.
 
The control panel node hung up again trying to run the CL2CP, I apologize but it is just going to require being down until restored from backup. We've done what we could to try keeping it up, and it keeps making errors that are taking CL1 down as well.
 
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