HSPHERE Speed

Why is HSPHERE so slow? I'm on a 200meg cable connection and I keep seeing that blue circle going around and around. Seems like everything I do on HSPHERE is a sit and wait procedure. I login into CPANEL accounts on another host and connections to the CP are nearly instant.
 
We request yo to open a support ticket with your account user name.We will check, fix and update you.
 
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