Dear Resellers,
This is an advance notification to all resellers that we plan to reassign your name server IP Addresses.
If your name server IP Address starts with 4.*, 8.10.*, 63.209.* or 64.156.*, you will be affected by this change and would be assigned a new 204.* IP Address. newer resellers are already on 204.* IPs and won't be affected by this
The new IP Addresses will be available to you within 24 to 48 hours in your control panel (in E.Manager > Server Aliases). We will be informing you when the new IP addresses are available. It is imperative that resellers visit their domain registars and update their IP Addresses with them as soon as they get their new IPs.
We are doing a major IP reassignment, starting with our DNS IPs. We have had a major fall-out in relations with Level(3), our major tier-1 provider that has given us these IP Addresses and we are being forced to discontinue use of them ASAP. Our lawyers are already looking into the matter and we are trying to extract as much time as we can to give our resellers to complete the change.
Level(3) in the past has been resposible for several issues that has resulted in downtime on our servers, including rDNS failures and more. The move to our own IP address block - 204.* will ensure IP security for our customers and that such an issue would not happen again.
We are terribly disgusted with Level(3) at the moment. They have shown incredible lack of professionalism. I'll let everyone know exactly what happened that resulted in this fall out, once we have completed this major change.
We are planning the IP migration for zero downtime, but for that to happen, it is imperative resellers cooperate with us and update their reseller DNS ips as well ASAP
This is an advance notification to all resellers that we plan to reassign your name server IP Addresses.
If your name server IP Address starts with 4.*, 8.10.*, 63.209.* or 64.156.*, you will be affected by this change and would be assigned a new 204.* IP Address. newer resellers are already on 204.* IPs and won't be affected by this
The new IP Addresses will be available to you within 24 to 48 hours in your control panel (in E.Manager > Server Aliases). We will be informing you when the new IP addresses are available. It is imperative that resellers visit their domain registars and update their IP Addresses with them as soon as they get their new IPs.
We are doing a major IP reassignment, starting with our DNS IPs. We have had a major fall-out in relations with Level(3), our major tier-1 provider that has given us these IP Addresses and we are being forced to discontinue use of them ASAP. Our lawyers are already looking into the matter and we are trying to extract as much time as we can to give our resellers to complete the change.
Level(3) in the past has been resposible for several issues that has resulted in downtime on our servers, including rDNS failures and more. The move to our own IP address block - 204.* will ensure IP security for our customers and that such an issue would not happen again.
We are terribly disgusted with Level(3) at the moment. They have shown incredible lack of professionalism. I'll let everyone know exactly what happened that resulted in this fall out, once we have completed this major change.
We are planning the IP migration for zero downtime, but for that to happen, it is imperative resellers cooperate with us and update their reseller DNS ips as well ASAP
