Important Service Announcement - copy of email to Resellers

Stephen

US Operations
Staff member
In our 8 years in business at JodoHost, it has been our goal to continually improve quality of our services while keeping prices locked-in at the same low monthly rates. Keeping this in mind, around June 2010, we leased a Private Data Center Suite in Waco, Texas. We have also acquired an office building and have our full-time staff working out of these offices.


In our Waco facilities, we have setup a new cloud-based platform that allows JodoHost to more effectively manage customer workload, provide larger resource allocations in an elastic/flexible environment and improve the overall uptime of our platform. From here, our plan is to move aggressively in Cloud hosting business, while continuing to support and expand shared, VPS and dedicated server hosting business. The central location of both Waco within Texas, and Texas geographically works well to provide a high level of services to all our customers with a high performance network and more stable weather conditions.

Over the past few months, we have moved most of our VPS business over to Waco DC(data center). In addition, we have moved some of the H-Sphere Servers. Starting next week and coming weeks, we are ready to migrate all the remaining H-Sphere Servers to this new facility which will put your hosting on fast track with brand-new servers and upgraded plan resources. With these changes Windows 2008 and MS SQL 2008 are available now for all new accounts.


This move does bring about some additional changes as we are utilizing a direct IP allocation from ARIN and this will require Customers and Resellers to change their IP addresses. Those who are using our DNS servers and services, IPs will be changed automatically. Anyone using custom nameservers for themselves will be required to update the IPs that their nameservers are pointing to, we will provide these IP addresses in a followup email to all resellers.


We strive to keep this as low impact as possible, keeping services live in both locations until reasonable time is given for DNS to switch over for users, and providing frequent updates on our forums at http://support.jodohost.com. We will also be emailing updates for the most major changes such as DNS server IP changes and mail server changes.

Exact dates for each server move will be announced and listed at the URL below, dates and time will be added often in the coming weeks, prior to the first move we will provide an email update and reminder about this URL: http://status.jodohost.com/migr/index.php/MigrMain/index

To see new plan resources that will be available after complete move, please visit http://support.jodohost.com/showthread.php?t=21835

Any discussion regarding H-Sphere, Waco move can be posted to our forums here: http://support.jodohost.com/showthread.php?t=21839


As always we are available to assist you on live chat or ticket and our contact information can be found here:
http://www.jodohost.com/help.asp
 
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