IMPORTANT: Win8 Scheduled Migration
Starting Time: 8PM EDT(GMT-4)
Date: Friday, August 25
Reason: Upgrade of hardware and software
We will begin migrating Win8 to a new hardware and software platform on Friday August 25th at 8PM. This migration will be done differently than previous migrations, as we will utilize Hsphere user migration tools to migrate each user one at a time. This will result in a slower more planned migration and allow us to move SSL certificates and ASP.NET settings as before they go live on the new server.
Win8 was the 2nd Windows 2003 server Jodohost installed, it was using the Windows 2003 Web Edition software, this software limits available RAM to 2GB, regardless of how much may be installed on the server. The only way to upgrade is to fully reinstall. Therefore we decided to upgrade server that the clients are on to our new AMD platform like the rest of the servers we are running. The server is a Dual AMD Opteron 246, Windows 2003 Standard, U320 RAID5 146GBx3 Hard Disk array. This server has much more processing power and available RAM in order to serve all clients needs. In addition ASP.NET 2.0 will be installed and available to users that are moved, after the move has been completed.
We will move users according to username, starting with 0-9, and going down from a to z.
Friday at 8PM we plan to start with 0 and go to though all usernames down to E(not including users with E).
We will focus on the needs of these clients via ticket and livechat, but we have performed many such moves in the last 6 months with minimal problems, and we do not foresee major issues with the user migrations.
Saturday at Noon, I plan to resume moving accounts and start with E and go through O(not including O).
Sunday at 6am, Start with O and finish all accounts.
This schedule is a bit fluid and may change depending on how well the moves progress and how fast all files transfer, with the method we are using if there is need for any delay it will not hinder those that have been moved, and will not cause any problem for those that have not moved yet.
While the move is in progress the sites will work on both servers, and after 24 hours all DNS should be pointing to the new server, with all sites and services up on the new server.
We will make all efforts to export any SSL Certificates that you may have installed, but they may require a manual re-installation if the export does not succeed.
Any FTP Subaccounts you may have submitted for technical support will need to be manually recreated by our staff, if you know you have FTP Sub Accounts needing setup on the new server, it would be good to include the details in a ticket before the move takes place.
We look forward to providing you with excellent service during this migration and if you have any questions feel free to ask in the forums(if not a private question) or via ticket.
You may also submit a question to the Win8 Migration team leaders(Prakash and I will be leading the migration) at win8migration @ jodohost.com
This is not a replacement for the ticket system, and should not be used in its place, but if you have a question or wish to request your account be moved sooner or later in the process you can send an email here. With the method we are migrating this time, we have the flexiblity to allow changes on a per-user basis.
Starting Time: 8PM EDT(GMT-4)
Date: Friday, August 25
Reason: Upgrade of hardware and software
We will begin migrating Win8 to a new hardware and software platform on Friday August 25th at 8PM. This migration will be done differently than previous migrations, as we will utilize Hsphere user migration tools to migrate each user one at a time. This will result in a slower more planned migration and allow us to move SSL certificates and ASP.NET settings as before they go live on the new server.
Win8 was the 2nd Windows 2003 server Jodohost installed, it was using the Windows 2003 Web Edition software, this software limits available RAM to 2GB, regardless of how much may be installed on the server. The only way to upgrade is to fully reinstall. Therefore we decided to upgrade server that the clients are on to our new AMD platform like the rest of the servers we are running. The server is a Dual AMD Opteron 246, Windows 2003 Standard, U320 RAID5 146GBx3 Hard Disk array. This server has much more processing power and available RAM in order to serve all clients needs. In addition ASP.NET 2.0 will be installed and available to users that are moved, after the move has been completed.
We will move users according to username, starting with 0-9, and going down from a to z.
Friday at 8PM we plan to start with 0 and go to though all usernames down to E(not including users with E).
We will focus on the needs of these clients via ticket and livechat, but we have performed many such moves in the last 6 months with minimal problems, and we do not foresee major issues with the user migrations.
Saturday at Noon, I plan to resume moving accounts and start with E and go through O(not including O).
Sunday at 6am, Start with O and finish all accounts.
This schedule is a bit fluid and may change depending on how well the moves progress and how fast all files transfer, with the method we are using if there is need for any delay it will not hinder those that have been moved, and will not cause any problem for those that have not moved yet.
While the move is in progress the sites will work on both servers, and after 24 hours all DNS should be pointing to the new server, with all sites and services up on the new server.
We will make all efforts to export any SSL Certificates that you may have installed, but they may require a manual re-installation if the export does not succeed.
Any FTP Subaccounts you may have submitted for technical support will need to be manually recreated by our staff, if you know you have FTP Sub Accounts needing setup on the new server, it would be good to include the details in a ticket before the move takes place.
We look forward to providing you with excellent service during this migration and if you have any questions feel free to ask in the forums(if not a private question) or via ticket.
You may also submit a question to the Win8 Migration team leaders(Prakash and I will be leading the migration) at win8migration @ jodohost.com
This is not a replacement for the ticket system, and should not be used in its place, but if you have a question or wish to request your account be moved sooner or later in the process you can send an email here. With the method we are migrating this time, we have the flexiblity to allow changes on a per-user basis.