intermitten site outage on web 8 cl2

cdog

cdog

Perch
I've been having intermittent site outages for quite a while and today I'm seeing this on web 8 one particular site up then internal server error then site is painfully slow, the common thread here in regard to these outages is mainly joomla and wordpress so my question is will this be rectified once cl2 has been migrated completely or is it an apache issue?my affected customers are understandably unhappy about this continuing saga. I will lodge a ticket if it continues throughout the morning.

I thought maybe it's the database server migration but couldn't see any updates on the forum
 
No migrations have started, but if using cl2 mysql1, it is experiencing issues due to switch problem, and it will be resolved very shortly as we swap out port by port the switch.
 
Thanks, I'm not sure which mysql boxes the customers are on but they're fairly recent customers so possibly not all on mysql1.

has the switch issue been resolved yet?
 
I still have sites on this server going down intermittently, long load time then an internal server error
 
I've received no alerts for sites on web 8 but did just receive a call from a customer who has a cart on web 1 they described the same issues customers are experiencing on web1. Again these are all dynamic sites if it's as simple as being down to the datacentre move then I think the customers could live with it providing the light was at the end of the tunnel.
 
I was informed of another issue an hour back, and made another change. Please do keep us updated, while I'm having a tech monitoring a site every 30 mins for next 6 hours.
 
we did receive a notification from siteuptime about 5 hours ago for a site on web1. This was around 4.30 am AEST site came back up fairly quickly
 
2 sites on web 1 went down today
one was down for 90 minutes this customer is threatening to leave me as these outages are have been going on far too long

another site was down for about 60 minutes. I have another win site up and down today as well
 
cdog said:
2 sites on web 1 went down today
one was down for 90 minutes this customer is threatening to leave me as these outages are have been going on far too long.another site was down for about 60 minutes.
Click to expand...

There is a certain abuse, which we is not apparent.
A quick fix would be to move it. Let us know if that suits you in your ticket about the issue.

cdog said:
I have another win site up and down today as well
Click to expand...

Please PM ticket# or domain.
 
tanmaya said:
There is a certain abuse, which we is not apparent.
A quick fix would be to move it. Let us know if that suits you in your ticket about the issue.



Please PM ticket# or domain.
Click to expand...

I have lodged a ticket in regard to domain on web1
RSU-49136-658
 
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