Mail problems and ticket system down?

S

Sailor

Perch
A client is getting "Connection dropped by IMAP server" when logging into Squirrelmail.

When I sent a ticket to support, that bounced back "unable to deliver; giving up".

Can't seem to get any response from Live Chat
 
there could be a specific issue with relation to the imap error, nothing serverwide it would need to be checked.

can you provide details of the bounce? There is always helpline /AT/ jodohost.com if you want to mail headers/full bounce there.

live chat is working, couple chats are going now, any specific error or problem you see there?
 
Just forwarded the bounce message to helpline.

I am waiting to hear back form the client to get her pwd so I can check if it works in Horde or other clients.

thanks
 
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