mail quota error

My client is having sporadic bounces due to ?over quota?. They have 1000 MB allocated to each mailbox, and no mailbox is currently over 1 MB. They should never be anywhere close to over quota.

They've been seeing this off and on all day. What's the dspam1.local stuff about? Is that the problem? How can i resolve this quickly? I opened a ticket about this issue two hours ago but no response yet.

Thanks!

Here?s an example bounce:



From: Mail Delivery System [mailto:[email protected]]
Sent: Tuesday, March 13, 2007 11:13 AM
To: XXXXXX
Subject: Undelivered Mail Returned to Sender

This is the mail system at host dspam1.local.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]>: host 204.14.104.85[204.14.104.85] said:
552
sorry, mailbox [email protected] is over quota
temporarily
(#5.1.1) (in reply to RCPT TO command)
 
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