Mail services may be slow - rDNS unavailable

tanmaya

APAC Operations
Staff member
DNS servers of our one of our IPs providers for this cluster are not available over network. Due to this rDNS records for our mailservers are not available.
We are trying to get an update on a situation, and will post as soon as we have one.
Please note this can cause slowness, or disconnection in SMTP/POP3 connections.
 
rDNS servers are again unavailable at the IP provider for some cluster1 IP addresses, this is making for slow ticket submission and some delays in SOME mail.
 
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