mail1 issue

[tanmaya]

mailservices are not working correctly on mail1. It is happened due to some problems in backup process. Basically it was the backup software working in the kernel space causing it to panic.

 

[tanmaya]

Disk repair in progress.
Edit - Done

 

[tanmaya]

OK, now let me describe the problem:
The backup software wasnt able to write the data back to the backup server and failed. The software exited in bad state, causing all processes to go zoombie and a fatal exception in the kernel. This caused server to go high on load and we had to stop all services on server for 20+ minutes. Then regular mailservices were started except IMAP & webmail. After a reboot which took around 3-4 mins everything is fine now.

We apologize for the problems caused. The problem is being reported to the software writers and necessary precautions will be taken care of now on.

 

[antic]

Thanks for the update tanmaya!

 

[Dave96]

Isn't that the reason we have mail2, as a mail relay? Did that work?

 

[Stephen]

Yes it worked, we justposted the outage so that customers would know.