DATE: 06/09/2007
START TIME: 00:00 AM EDT
ESTIMATED END TIME: 01:00 AM EDT
SERVICES/EQUIPMENT: Core Router
SUMMARY OF WORK: IOS Upgrade and Hardware replacement
PURPOSE OF WORK: Repair
DETAIL AND IMPACT: Intermittent connectivity loss during the window period.
Our upstream will be updating the IOS on their core routers to eliminate a suspected software problem that occasionally causes the router to spontaneously reboot under certain conditions when used in conjunction with the Internap FCP. As an added precaution the router hardware is being swapped and upgraded at the same time to absolutely ensure that the problem is eliminated.
START TIME: 00:00 AM EDT
ESTIMATED END TIME: 01:00 AM EDT
SERVICES/EQUIPMENT: Core Router
SUMMARY OF WORK: IOS Upgrade and Hardware replacement
PURPOSE OF WORK: Repair
DETAIL AND IMPACT: Intermittent connectivity loss during the window period.
Our upstream will be updating the IOS on their core routers to eliminate a suspected software problem that occasionally causes the router to spontaneously reboot under certain conditions when used in conjunction with the Internap FCP. As an added precaution the router hardware is being swapped and upgraded at the same time to absolutely ensure that the problem is eliminated.