I shut my jodohost account several weeks ago because the asp.net server was unbelievably slow. I was told then that I would be entitled to a refund of unused monies. To date, I have not received a single cent.
Is the "money back guarantee" on your site something that people should take seriously?
If you don't want to give me a refund that's fine. But I'd rather be told about it than be left in limbo. And I think the "money back guarantee" statement should be removed. It is clearly misleading and deceptive.
Just this morning, I received a customer support email from jodohost, as if my account was still open.
Is the "money back guarantee" on your site something that people should take seriously?
If you don't want to give me a refund that's fine. But I'd rather be told about it than be left in limbo. And I think the "money back guarantee" statement should be removed. It is clearly misleading and deceptive.
Just this morning, I received a customer support email from jodohost, as if my account was still open.