Mssql manager prob?

C

cca

Perch
Sorry originly posted in wrong forum:

Hi, one of mt customers has sent me this ticket:

Q: I am regularly getting this message and cannot gain access to my database application.

Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request.

Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.

- - - -
Next to the asp/asp.net icons in web service it says:
(Disable MS SQL manager first)

Iknow little about mssql manager & asp.net.

This all the advice they have given me, what is the problem here? what information sjould i ask from them?
 
1. Check your web.config file for any miscoded sections
2. Did you create a virtual directory by sending a ticket to the JH staff?
 
Check your web.config file for any miscoded sections
Click to expand...
I haven't yet, is it located in cp folder?

Did you create a virtual directory by sending a ticket to the JH staff?
Click to expand...

No, but a ticket with the info in first post was submitted days ago, & jodo replied: what file caused the error?
First I've seen or heard about creating a virtual directory. Where can I find this info? & why didn't jodo suggest the same?

Thanx
 
cca,

Send me the domain with troubles opening .net EM, and I will check it out.
 
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