Our Sunday staff strength is normal. Please be patient, your ticket will be answered shortly. You can ring up our customer support #s if its an emergency
Sometimes livechat goes down because our connection with phplive times out. Not because we aren't available.
I know that normally support is good. It's just that for a couple of reasons (DNS propagation, business users, expectations from my end, etc) this is an emergency ticket.
Read the incidents HOY-89322-950 and FJS-98323-968 and you'll know what i'm talking about.
Thanks and i'll wait patiently (well, not really),