ok good news, we were never down fully, there WAS however a major router for global crossing and peering point they control in miami that was down. Any connections using this router were going haywire.
Both our India and Texas offices were not having connectivity because we were using the glocal crossing route into the datacenter. With testing from traceroute.org we were able to see most paths still up and running fine.
Internap worked around Global Crossing and resolved the issue, however Global Crossing is now back up and running there now.
The scope of this matter was not the full network for everyone, simply those hitting this route, which does seem to have been affecting some since both offices saw the matter.
Internetpulse.com is confirming this matter still now as globalcrossing is still showing major packetloss on their network at this time and it has a big RED box around the Global Crossing links to internap