Non-Existant Quota Problem

Yash

Bass
Dated: June 26, 2003

Our switch to Summary Disk Usage has caused the disk space quota indicator bar for existing customers to disappear. This is due to the fact that existing customers won't be switched to SDU till the start of their new billing term. To correct the error, customers are requested to press the "Add" button next to "Disk Space". Basic users must enter in 100MB (not 150MB). All other customers must enter in the amount of disk space that comes with their package (if you enter more, you'd get charged). For all customers other than those on the Basic plan, this problem would be permanently resolved. You would be switched to SDU by the system on the start of your new billing term. But for Basic users, you'd have to take one more step. When your new billing term starts (you'd be emailed your invoice) you must edit your disk quota (by clicking "edit" next to Disk Space) and change it to 150MB. Once done, this problem would be permanently resolved for basic users as well.

It should be noted that it is not necessary to perform this task. Your disk space quota would automatically reappear when your new billing term starts. However, if you don't wish to wait, you may perform these steps now.
 
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